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Frequently asked questions
Is Cash on Delivery (COD) available?
Yes, COD is available for most products, subject to your delivery location.
How long does delivery take?
Orders are typically delivered within 5–9 business days, depending on your location.
Do you deliver all over India?
Yes, we deliver to all serviceable pin codes across India.
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and Cash on Delivery (COD) on select orders.
Can I track my order?
Yes, once your order is shipped, you'll receive a tracking link via email/SMS to track it in real time.
What is your return/exchange policy?
We offer a 7-day return/exchange policy from the date of delivery, provided the product is unused and in original packaging.
How long does it take to get a refund?
Refunds are processed within 5–7 business days after we receive and verify the returned product.
What if I receive a damaged or wrong product?
Please contact our support team within 48 hours of delivery with photos/videos of the product, and we'll arrange a free replacement or refund.
How can I contact customer support?
You can reach us via email or the contact form on our website. Our team responds within 24 hours.
How do I cancel my order?
Orders can be cancelled before they are shipped. Simply contact our support team with your order ID to request cancellation.